The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
Unification of Avigilon Alta services video (Aware) and access control (Control Center)
- Chad Fay
Avigilon Alta services for video (Avigilon Alta Video) and access control (Avigilon Alta Access) will become more closely integrated.
Removal or reconfiguration to the Ava app (Alta Video VMS) is not allowed post-unification. For changes, please reach out to Support.
Alta Video Rules Triggers for Alarm Management
Note: For any combined users, the existing Alta Video password is no longer used, and Alta Access password must always be used.
Single Password: User logins will be standardized to their Alta Access User name (email) and password; you may now log in to Alta Video using your Alta Access user name (email) and Alta Access password.
To use SSO/IDP this has to be configured within Alta Access.
Not all users will be synchronized from Alta Video to Alta Access. These users will not be able to use the App Switcher functionality.
Alta Video users without validated email addresses & without a corresponding user in Alta Access - If a user exists in Alta Access, we will combine their identity and their Alta Access password to be used everywhere. If they don't exist in Alta Access, then these users are not combined. To convert any of these users into a combined user, first, ensure their email address is set on Alta Video, then create a user within Alta Access with the same email address.
Username - Alta Video users who do not have an email address as their username will not be synced to Alta Access.
DMP users
Note: New users will be created as user databases between Alta Video and Alta Access are synced. For example, if a user exists in Alta Video but not Alta Access they will be created as a new user in Alta Access and given the role Dashboard Read-Only.
Alta Video Default Role: When you add a user to the Administrators group in Alta Video they will be created in Alta Access and put into the Alta Video Default Role. This role is created automatically. This role is minimal with only READ permissions for the Alta Access Activity Dashboard. This will generate an email to the user from Alta Access to set up their password. If the user needs more permissions in Alta Access, an Alta Access admin will need to grant them the permissions required.
Alta Access users added to Alta Video are added with the Operator User Group in Alta Video. If the Alta Video user needs more permission, an Alta Video Administrator must add the user to the desired User Group.
App Switcher: You can use the new app switcher visible in both Alta Access and Alta Video to immediately open a new browser tab already logged into the other portal, no new sign-in is required.
Alta Access App Switcher:
Alta Video App Switcher:
Content linking: (Alta Video 6.2 or later) You can now use direct links on related pages to immediately open a new browser tab already logged in to the related page in your other app.
From Alta Access to Alta Video:
Edit User -> Links to the user in either direction from Alta Access <> Alta Video.
Entry Dashboard -> Opens Map view in Alta Video.
From Alta Video to Alta Access:
Access logs in ACP sidebar -> Activity logs in Alta Access
Alert info sidebar -> Activity logs in Alta Access
Access event info sidebar -> Activity logs in Alta Access
Map -> Activity logs in Alta Access
Events / Alarms -> Activity logs in Alta Access
System Alarms -> Device Dashboard in Alta Access.
Devices access control -> Activity logs in Alta Access.
Access event info sidebar -> Activity logs in Alta Access
Devices access control -> Activity logs in Alta Access.
Alta Video video playback: If you have cameras connected through your Alta Video account you can now view and playback event clips in Alta Access by going to Cameras, Dashboard, Activity Report, or Visual Activity Report.
Alta Video Rules triggers for Alarm Management: Pick your Alta Video system security rules as trigger types in the Alarm Management configurations so you can use Alta Access, specifically the Alarms Dashboard, as a single place to monitor all your videos and access alarms.