The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How to create and assign roles

A role is a set of portal access permissions that can be assigned to users. 

You can enforce MFA on custom roles.

Five default roles cannot be edited:

  • Dashboard Read-Only - Only allows access to the dashboards.

  • Super Admin - Gives full portal access with edit permissions.

  • Super Admin Read-Only - Gives portal access with full read permissions.

  • MFA enforced Super Admin - Full permissions for users, with MFA required.

  • MFA enforced Super Admin Read-Only - Full read-only permissions for users, with MFA required.

Note: If you are assigned an MFA role please follow the steps here to set it you user MFA in your profile.

Note: Users with the Super Admin role can assign and revoke portal access for other Users.

To create a role:

  1. Go to https://control.openpath.com/login and log in. To access the European Alta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Users > Roles and click the plus(+)sign on the top right of the page Create Role Enter a name and description, and assign users.

  3. Select the permissions you’d like this role to have. For example, you can create a role that only gives access to Dashboards. 

    1. You can set granular permissions for roles if you have the Premium package. See How do I set granular permissions for user roles?

  4. Click the blue Save button in the lower right corner.

To assign a role:

  1. Go to Users > Users and click on a user to go to their User Details.

  2. To assign roles, click the slider to enable Portal Access.

  3. Click on the Roles field to select and assign roles.

  4. Click Save.