The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
What do the Smart Reader's LEDs mean?
- Mihai Peteu (Unlicensed)
- Chad Fay
- samy kamkar
- Liz McFarland (Unlicensed)
The Avigilon Smart Reader’s LEDs indicate the following:
The center dot is solid white - The door is locked.
The outer ring is solid white - The door is unlocked.
The center dot quickly switches between multiple colors and the outer ring spins once - The reader has just received power.
All lights are off - The reader is not connected to power (check to see if power wires are swapped).
The center dot is flashing red - The reader is connected to power but cannot communicate with the ACU (check to see if the +B (blue) and -A (violet) lines are swapped).
The center dot is solid blue - The reader is connected to power and can communicate with the ACU, but has not been configured as an entry in Alta Access.
The center dot is solid green and the outer ring is solid - The reader has been identified via Alta Access.
The center dot is solid purple and the outer ring is solid white - The reader is possibly not receiving enough voltage or current, potentially due to a break in wiring -- try connecting the reader directly to the ACU, bypassing any wire runs.
The center dot is solid pink and the outer ring is solid white - Check that +12V IN (orange) hasn't been swapped with +B (blue) or -A (violet).