What is Remote Unlock and how do I use it?

Owned by Mihai Peteu (Unlicensed)
Last updated: Apr 17, 2024 by Chad Fay
1 min read

Remote Unlock lets you unlock an entry without needing to be in the range of the Avigilon reader.

To enable Remote Unlock:

  1. Go to https://control.openpath.com/login and log in. To access the European Control Center, please go to https://control.eu.openpath.com/login.

  2. Go to Users > Users and click on the user for which you want to enable Remote Unlock.

  3. Under the Access tab, scroll down to Remote Unlock and select Enabled from the dropdown.

  4. Click Save.

Note: For Remote Unlock to work, the Entry State must also permit Remote Unlock. For example, Remote Unlock does not work when the Entry State is set to Strict Security. Refer to What are Entry States?

To use Remote Unlock:

  1. Open the Avigilon Alta Open mobile app and locate the Entry you wish to remotely unlock.

  2. Tap the lock icon to unlock the Entry (either from the list or from the Entry Details screen).

  3. Tap Yes to confirm.