The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

Avigilon Alta Access app

Our newly rebranded provisioning and user management app v2.3.0 + (replacing Open Admin).


August 19th 2024

v2.4.0 You can now create ACUs directly from the Alta Access app without pre-adding them to the Avigilon Alta Access system. After installing the hardware, press the admin button on the Controller, Core Board, Video Reader Pro, Video Reader Intercom Pro, or SDC. Then, open the Alta Access app and follow these steps:

  1. Tap the + icon in the top-right corner.

  2. Fill in the required information.

  3. Click Create and Provision.

This process automatically adds any connected expansion boards and registers the device in the Avigilon Alta Access system under the Devices section.

Note: Minimum Requirements for the Avigilon Alta Access app v2.4.0 is IOS 16 or Android 13


 

User Management

From the bottom bar menu, you will select Users.

 

You can add a user from there by clicking the plus at the bottom of the screen. This lets you add their Name, Email, Status, Start, and End dates, Access groups, and create and send a Mobile Credential.

 

You can also choose to edit a user by clicking the user name. This lets you edit their Name, Email, Status, Start and End dates, Access groups, and create and send a Mobile Credential.

 

Provision Devices

Select Devices from the bottom menu bar

 

Press the ADMIN button on the Controller Board, Core Board, Video Reader Pro/Video Reader Intercom Pro, or SDC.

Clicking either the Plus OR Scan for devices at the bottom of the screen allows you to add a device to be provisioned. Just click the device you want to add and follow the steps to provision it.

 

 

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