The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How do I set up Wave to Unlock?

To unlock with Wave to Unlock, simply wave your hand in front of the Avigilon reader, and it will authenticate using your Avigilon Alta mobile credential.

Check that your reader is compatible:

  1. Go to https://control.openpath.com/login and log in. To access the European Alta Access, please go to https://control.eu.openpath.com/login.

  2. To check if your regular/original Avigilon Readers are compatible, go to Dashboards, on the top right-hand side of the page choose the Activity Dropdown and choose Device. Click on an ACU below to expand it, then check that the HW version is 22 and the SW version is 2.5.5 or higher. If they are not please reach out to Avigilon Alta Support and ask them to update the firmware.

Enable Wave to Unlock on an Entry:

  1. To enable Wave to Unlock for an Entry, go to Sites > Entries and click on the Entry.

  2. Under Avigilon Reader settings, enable Wave to Unlock.

  3. The Mobile Authorization Range determines how close the mobile device must be to the Avigilon reader in order to authorize the unlock.

  4. The Wave Detection Range specifies how close the hand must be to the Avigilon reader to initiate the unlock attempt—this behavior may vary depending on your environment and this setting might require adjustment.

  5. At the bottom of the page, click Save.

Additional resources

Learn more about touchless access control

Learn more about COVID-19 features

Learn more about COVID-19 office safety