The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How to program the Avigilon Keypad Reader in Avigilon Alta Access

Now that you’ve installed the Keypad Reader hardware, you must program the software to ensure your Avigilon Keypad Reader works as intended.

Start by logging in to Alta Access using your admin credentials.

To access the European Alta Access, please go to https://control.eu.openpath.com/login.

Then, create an entry for the Avigilon Keypad Reader you just installed. A step-by-step guide is available, here.

After creating the entry, generate PIN credentials for your users by following the instructions in this guide. You must have super admin permissions to make these changes.

Check out this FAQ page for additional questions about the Avigilon Keypad Reader.

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