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Installing the Video Intercom Reader Pro

Owned by Liz McFarland (Unlicensed)
Last updated: Dec 17, 2024 by Chad Fay
3 min read

 

Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.

(Double for each added Video Reader Pro and Video Intercom Reader Pro)

Quality:

Low: 1Mb

Medium: 2Mb

High: 8Mb

We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.

Prerequisites

Create a Video Intercom Reader in Alta Access before installing and provisioning.

Installation

The Video Intercom Reader Pro can be installed:

  • On a narrow surface using the mullion mount, or

  • On a single-gang box using the standard mount.

Note: The recommended height for access control readers is 34 to 48 inches to center.


Installing on the Mullion Mount

  1. Attach the Mounting Plate:

    • Use the provided screws (A) to secure the mounting plate (B) to the wall.

  2. Install the Cradle Bracket:

    • Place the cradle bracket (C) onto the mounting plate.

    • Adjust to the desired angle, then secure it using the provided screws (D).

  3. Wire and Provision:

    • Strip and connect the wires if necessary.

    • Provision the device.

  4. Attach the Reader:

    • Snap the reader (E) into place.

    • Secure it with the security set screw (F).

 

Installing the Video Intercom Reader Pro on the Standard Mount

  1. Prepare the Wall:

    • Install a recessed single-gang box into the wall.

  2. Attach the Mounting Plate:

    • Use the provided screws (A) to secure the mounting plate (B) to the wall.

  3. Install the Cradle Bracket:

    • Place the cradle bracket (C) onto the mounting plate.

    • Adjust to the desired angle, then secure it using the provided screws (D).

  4. Wire and Provision:

    • Strip and connect the wires as needed.

    • Provision the device.

  5. Attach the Reader:

    • Snap the reader (E) into place.

    • Secure it with the security set screw.

 

Wiring the Video Intercom Reader Pro

Note: The Pro series reader's power supply and the ACU's power supply must share a common ground.

 

  1. Ethernet Connection:

    • Use the provided weatherproof coupling to connect the RJ-45 jack to an Ethernet cable or a PoE injector.

    • Note: We recommend using a backup battery on your PoE switch to maintain power during outages.

  2. Optional Connections:

    • Third-Party Devices:

      • Use the Blue/White (NO) and Orange/White (COM) stripe wires to connect to devices such as a REX or sounder.

    • Legacy Access Control Systems:

      • Connect the Green (WD0) and White (WD1) wires to an input on the legacy panel.

NOTE: Relay not rated for locking hardware. To power locking hardware, use an Avigilon Smart Hub or third-party access control panel.

Provisioning the Video Intercom Reader Pro

Using the Open Access App to Provision the Video Intercom Reader Pro

  1. Open the Access App:

    • Launch the Open Access app on your device.

  2. Search for the Organization:

    • Search for your organization name within the app.

  3. Press the Admin Button:

    • Press the Admin button located on the back of the Video Intercom Reader Pro.

      • Tip: A SIM card removal tool works well for this step.

  4. Select the Device:

    • In the Access app, tap the serial number of the Video Intercom Reader Pro.

  5. Provision the Device:

    • Tap Provision in the app and follow the on-screen instructions.

Here’s a clearer version:

Using the Alta Access System

  1. Log In:

  2. Navigate to Devices:

    • In the dashboard, go to Devices > Video Intercom Readers.

  3. Press the Admin Button:

    • Press the Admin button on the back of the Video Intercom Reader Pro.

      • Tip: A SIM card removal tool can help with this step.

  4. Register the Device:

    • In Alta Access, click the Register button.