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Installing the Video Intercom Reader Pro

Owned by Liz McFarland (Unlicensed)
Last updated: Oct 16, 2024 by Chad Fay
2 min read

 

Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.

(Double for each added Video Reader, Video Intercom reader)

Quality:

Low: 1Mb

Medium: 2Mb

High: 8Mb

We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.

Prerequisites

Create a Video Intercom Reader in Alta Access before installing and provisioning.

Installation

You can install the Video Intercom Reader Pro on a narrow surface using the mullion mount or on a single gang box using the standard mount. Access Control reader height is 34 to 48 inches to center.

To install the Video Intercom Reader Pro on the mullion mount:

  1. Use the provided screws (A) to attach the mounting plate (B) to the wall.

  2. Place the cradle bracket (C) on the mounting plate, angle as desired, then secure it with the provided screws (D).

  3. Strip and connect the wires if necessary, then provision the device.

  4. Snap in the reader (E), then secure with the security set screw (F).

To install the Video Intercom Reader Pro on the standard mount:

  1. Install a recessed single gang box into the wall.

  2. Use the provided screws (A) to attach the mounting plate (B) to the wall.

  3. Place the cradle bracket (C) on the mounting plate, angle as desired, then secure it with the provided screws (D).

  4. Strip and connect the wires, then provision the device.

  5. Snap in the reader (E), then secure it with the security set screw.

 

Wiring the Video Intercom Reader Pro

 

  1. Using the provided weatherproof coupling, connect the RJ-45 jack to an Ethernet cable or PoE injector.

    1. Note: We recommend using a backup battery on your PoE switch in case of power outages.

  2. (Optional) Use the Blue/White (NO) and Orange/White (COM) stripe wires to connect to a third-party device like a REX or sounder.

  3. (Optional) If connecting to a legacy access control system, connect the Green (WD0) and White (WD1) wires to an input on the legacy panel.

NOTE: Relay not rated for locking hardware. To power locking hardware, use an Avigilon Smart Hub or third-party access control panel.

Provisioning the Video Intercom Reader Pro

Note: You must first create a Video Intercom Reader in Alta Access before provisioning.

Using the Open Admin app:

  1. Open the Admin app.

  2. Search for the org name.

  3. Press the Admin button on the back of Video Intercom Reader Pro.

    1. A SIM card removal tool is useful for this.

  4. Tap the serial number of Video Intercom Reader Pro in the Admin app.

  5. Tap Provision in the Admin app and follow in-app instructions.

Using Alta Access:

  1. Go to https://control.openpath.com/login and log in. To access the European Alta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Devices > Video intercom readers.

  3. Press the Admin button on the back of Video Intercom Reader Pro.

    1. A SIM card removal tool is useful for this.

  4. In Alta Access, click the Register button.