The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
Installing the Video Intercom Reader Pro
- Liz McFarland (Unlicensed)
- Chad Fay
- Irving Hernandez
Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.
(Double for each added Video Reader Pro and Video Intercom Reader Pro)
Quality:
Low: 1Mb
Medium: 2Mb
High: 8Mb
We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.
Prerequisites
Create a Video Intercom Reader in Alta Access before installing and provisioning.
Installation
The Video Intercom Reader Pro can be installed:
On a narrow surface using the mullion mount, or
On a single-gang box using the standard mount.
Note: The recommended height for access control readers is 34 to 48 inches to center.
Installing on the Mullion Mount
Attach the Mounting Plate:
Use the provided screws (A) to secure the mounting plate (B) to the wall.
Install the Cradle Bracket:
Place the cradle bracket (C) onto the mounting plate.
Adjust to the desired angle, then secure it using the provided screws (D).
Wire and Provision:
Strip and connect the wires if necessary.
Provision the device.
Attach the Reader:
Snap the reader (E) into place.
Secure it with the security set screw (F).
Installing the Video Intercom Reader Pro on the Standard Mount
Prepare the Wall:
Install a recessed single-gang box into the wall.
Attach the Mounting Plate:
Use the provided screws (A) to secure the mounting plate (B) to the wall.
Install the Cradle Bracket:
Place the cradle bracket (C) onto the mounting plate.
Adjust to the desired angle, then secure it using the provided screws (D).
Wire and Provision:
Strip and connect the wires as needed.
Provision the device.
Attach the Reader:
Snap the reader (E) into place.
Secure it with the security set screw.
Wiring the Video Intercom Reader Pro
Note: The Pro series reader's power supply and the ACU's power supply must share a common ground.
Ethernet Connection:
Use the provided weatherproof coupling to connect the RJ-45 jack to an Ethernet cable or a PoE injector.
Note: We recommend using a backup battery on your PoE switch to maintain power during outages.
Optional Connections:
Third-Party Devices:
Use the Blue/White (NO) and Orange/White (COM) stripe wires to connect to devices such as a REX or sounder.
Legacy Access Control Systems:
Connect the Green (WD0) and White (WD1) wires to an input on the legacy panel.
NOTE: Relay not rated for locking hardware. To power locking hardware, use an Avigilon Smart Hub or third-party access control panel.
Provisioning the Video Intercom Reader Pro
Using the Open Access App to Provision the Video Intercom Reader Pro
Open the Access App:
Launch the Open Access app on your device.
Search for the Organization:
Search for your organization name within the app.
Press the Admin Button:
Press the Admin button located on the back of the Video Intercom Reader Pro.
Tip: A SIM card removal tool works well for this step.
Select the Device:
In the Access app, tap the serial number of the Video Intercom Reader Pro.
Provision the Device:
Tap Provision in the app and follow the on-screen instructions.
Here’s a clearer version:
Using the Alta Access System
Log In:
For European users, go to https://control.eu.openpath.com/login.
Navigate to Devices:
In the dashboard, go to Devices > Video Intercom Readers.
Press the Admin Button:
Press the Admin button on the back of the Video Intercom Reader Pro.
Tip: A SIM card removal tool can help with this step.
Register the Device:
In Alta Access, click the Register button.