The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How to create ACUs in Avigilon Alta Access

Owned by Mihai Peteu (Unlicensed)
Last updated: Sept 16, 2024 by Chad Fay
2 min read

Before you can provision a Smart Hub or Single Door Controller using the Alta Access app, you must first create an ACU in Avigilon Alta Access. See How to use the Alta Access app?

To add multiple ACUs with Quick Start:

  1. Go to https://control.openpath.com/login and log in. To access the European Alta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Administration > Quick Start

  3. Enter a Site Name and any other relevant site information (optional), then click Next

  4. Enter how many controllers are located at your Site:

    1. Enter names for the controllers

    2. From the Controller Type dropdowns, select the appropriate types:

      1. First Generation - Red Board (OP-AS-01) — for first-gen Smart Hubs

      2. Single Door Controller (SDC)

      3. Core Series ACU — for Core Series Smart Hubs

    3. Enter the number of expansion boards connected to the controllers, then select the types used (Core Series Smart Hubs typically require at least one expansion board):

      1. Avigilon 4-Port Expansion

      2. Avigilon 8-Port Expansion

      3. Avigilon 16-Port Elevator

    4. Click Next

  5. Enter how many Readers are connected to the controllers and enter names, then click Next

  6. Review your Site Details, then click Confirm & Submit. It may take a few minutes for setup to complete.

To add one ACU manually:

  1. Go to https://control.openpath.com/login and log in. To access the European Alta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Devices > ACUs

  3. Click the plus(+) sign in the top right corner to Add an ACU

  4. Enter a name for the controller

  5. From the Controller Type dropdown, select the appropriate type:

    1. First Generation - Red Board (OP-AS-01) (for first-gen Smart Hubs)

    2. Single Door Controller (SDC)

    3. Core Series ACU (for Core Series Smart Hubs)

  6. If your ACU also connects to an expansion board (this is most common with Core Series Smart Hubs), then from the Add Expansion Board dropdown, select and add the appropriate type(s):

    1. Avigilon 4-Port Expansion

    2. Avigilon 8-Port Expansion

    3. Avigilon 16-Port Elevator

  7. Click Add Board.

  8. A description will appear in green. Click Save.

  9. At this point, you can create Readers, Entries, and Zones prior to provisioning.