The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How do I set a static IP address for my Avigilon Alta Controller from my computer?

If you need to configure your firewall around Avigilon Alta, you can set a static IP address for the controller (ACU). Alternatively, you can use the Alta Access app to configure ACUs. See How do I use the Alta Access app?

Requirements:

  • A laptop or computer with Bluetooth

  • Google Chrome

  • The ACU must be on the network and have received a DHCP IP address

To set a static IP address:

  1. Using Google Chrome, go to https://control.openpath.com/localadmin. To access the European Alta Access, please go to https://control.eu.openpath.com/localadmin

  2. Press the ADMIN button on the Core or Controller Board

  3. On the ACU Network Configuration page, click Get current network config

  4. Update the address field with a static address

  5. Uncheck DHCP

  6. Click Update network config

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