The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

New Device Dashboard icons and enhancements

Newly updated device icons have been added to the Device Dashboard.

The icons were subtly modified to improve usability and accessibility, aligning them with Alta Video as part of our ongoing unification efforts.

Icon

Description

Icon

Description

The ACU is offline. The last message from the ACU was received more than 60 minutes ago or more than 20 minutes ago and the VPN is down. (see How do I troubleshoot an offline ACU?)

The ACU is online and communicating normally.

The last message from the ACU was received more than 12 minutes ago, or the VPN is down.

Undetermined or muted.

You can now use the STATUS drop-down to filter the results.

The READERS column for Controllers/Video Controllers displays the total number of readers, and indicators showing how many are online and offline.

In addition, the Device Dashboard now floats devices to the beginning of the feed in this order, disconnected, warning, connected, then muted. This makes it easier to see any issue.