The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
How to co-term your Avigilon Alta Subscriptions
In our subscription model, each subscription has a distinct start and end date. This can lead to complications and confusion for the service provider and the customer, particularly when managing multiple subscriptions simultaneously.
If you “opt-in” to co-term the subscriptions, we will combine the licenses, set a single renewal date for the next year of subscriptions, and bundle the licenses to the most effective package available.
For example: Purchasing Multiple Entries Throughout the Year
On February 1st, you purchased a pack of 5 Basic entries; in March, you added another set of 5 Basic entries. Traditionally, the subscriptions will renew on their respective purchase dates. However, if you make the subscriptions coterminous, before the first renewal date (Feb 1, 2022), the subscriptions will combine into a pack of 10 and have a single renewal date.
Example:
Feb 1, 2022 | Mar 1, 2022 | Feb 1, 2023 | Feb 1, 2024 |
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Purchase: Basic 5 pack |
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| Purchase: Basic 5 pack |
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| Basic packs of 5 combine into pack of 10
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| Basic pack of 10 renews |
Notes:
● Co-terming will end existing subscriptions that are not up for renewal and a new single subscription will be created.
● The co-termed invoice will have the full subscription costs and any credits from the unused time will be applied to this invoice.
Once the subscriptions are cotermed we can not reverse this transaction.
How to set up co-terming in the Alta Access system:
Revshare:
Log into https://control.openpath.com
Click on “Administration”
Click on “Account”
Scroll down to the bottom.
Click “Change Settings”
Click the Box that says “Make subscription coterminous at next renewal“
Save
Channel:
Log into https://control.openpath.com
Under your Partner Center Click “Manage Organization”
Select the Organization you would like to Coterm
Scroll down to the "Billing Section"
Click the Box that says “Make subscription coterminous at next renewal“
Save