The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How do I log into the Avigilon Alta Open app with Okta SSO?

Owned by Liz McFarland (Unlicensed)
Last updated: Apr 16, 2024 by Chad Fay
1 min read

If your organization has enabled Okta Single Sign-On (SSO) for mobile app users, you can log into the Avigilon Alta Open app using your Okta credentials.

To log into the Avigilon Alta Open app with Okta SSO:

  1. Install the Avigilon Alta Open app on your mobile device.

    1. See What are the minimum requirements for the Avigilon Alta Open mobile app?

  2. Enter your Okta email address in the app, then tap Next.

  3. Choose your namespace (only applicable if your email is linked to more than one Avigilon Alta org).

  4. If your organization has enabled SSO for mobile, you’ll be prompted to log into the Avigilon Alta Open app with your Okta credentials.

  5. Select your mobile credential (only applicable if you have more than one Avigilon Alta Open mobile credential).

Note: You may experience issues logging into the Avigilon Alta Open app if you’re already signed into a different Okta namespace on a web browser. Sign out of that namespace and then try logging into the Avigilon Alta Open app again.

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