The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
The app says I don’t have access to any entries
- Chad Fay
Owned by Chad Fay, created
 Problem
When I try to use the app, it says “I don’t have access to any entries”, what should I do?
 Solution
This generally happens when the admin at your company who created your User did not grant you access permissions.
To get this resolved:
Contact the admin at the organization where you are using Avigilon Alta.
Ask them to check and fix your access permissions.
Â
Avigilon Alta Support cannot make any user/access changes. Only the admins at the Org you are trying to use Avigilon Alta at can.
 Related articles
How do I use the Avigilon Alta Open app?
How to set up a password to log into the Avigilon Alta Open app
I have a new phone and I can't log into the Avigilon Alta Open App