The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How do I request help from the mobile app?

Owned by Mihai Peteu (Unlicensed)
Last updated: Apr 16, 2024 by Chad Fay
1 min read

You can send feedback at any time from the Avigilon Alta Open mobile app to report issues or offer suggestions.   

To request help:

  1. Open the Avigilon Alta Open app, then tap on the three-line icon in the top left corner to open the menu.

  2. Tap Need Help.

  3. Select a reason for your help request, then edit the message as necessary, or use the default text.

  4. When you're ready to send the message, tap Send Feedback.

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