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How do I request help from the mobile app?
The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
How do I request help from the mobile app?
You can send feedback at any time from the Avigilon Alta Open mobile app to report issues or offer suggestions.
To request help:
Open the Avigilon Alta Open app, then tap on the three-line icon in the top left corner to open the menu.
Tap Need Help.
Select a reason for your help request, then edit the message as necessary, or use the default text.
When you're ready to send the message, tap Send Feedback.
, multiple selections available,
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