The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

How to enable and restart Bluetooth on your phone (iPhone/iOS)

Owned by Mihai Peteu (Unlicensed)
Last updated: Apr 17, 2024 by Chad Fay
1 min read

In order to fully utilize all the Avigilon Alta features available on your system, you must set OS-level and App-level permissions (iOS 13 or higher) for Bluetooth to On. The Bluetooth settings path is the same across all iOS devices.

If your Bluetooth stops working in the Avigilon Alta Open app, restart your OS-level Bluetooth permissions.

For OS-level permissions:

  1. Tap Settings on your iPhone or iPad

  2. Tap Bluetooth

  3. Toggle Bluetooth to On

    1. To restart Bluetooth, toggle Off then On

For app-level permissions (iOS 13 or higher):

  1. Tap on the Settings app for your iPhone or iPad

  2. Tap Privacy

  3. Tap Bluetooth

  4. Scroll until you see Avigilon Alta Open, and then toggle On to connect to Bluetooth

For more information, please check out this Support article from Apple: https://support.apple.com/en-us/HT210578