The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page
What's New
List of feature releases to Avigilon Alta Access
October 24, 2024
User/Site Partitioning
If you manage multiple sites within a Premium or Enterprise licensed organization, this new feature allows you to assign a dedicated site admin to each location.
September 30, 2024
Video Intercom Reader Pro Language Support
We have added new languages to the Intercom/Voice Assistant Features. You can now choose from English, French, German, Italian, Polish, Spanish (Mexico) and Spanish (Spain).
License Plate Recognition credential setup
Setting up and configuration of the License Plate Recognition (LPR) credential functionality between Avigilon Alta Access and Alta Aware Video.
August 16, 2024
Device Dashboard Statistics Update
Slightly smaller statistics cards give more real estate to the dashboard.
Statistics cards are now collapsable with the arrow on the upper left.
August 01, 2024
New Device Dashboard Icons and Enhancements
The icons were subtly modified to improve usability and accessibility, aligning them with Alta Video as part of our ongoing unification efforts.
Any offline devices float automatically to the top of the feed followed by devices in a warning state to make it easier to see any issue.
Added the ability to filter by Status.
July 09, 2024
PIN Masking
We added an organizational security setting to hide PIN credentials. When the 'Enable PIN Masking' option is turned on, PIN credentials are not visible.
July 03, 2024
Quick Actions
We added a new Quick Actions shortcut to easily find commonly used features. Available in Alta Access by clicking the Lightning icon in the top right, and selecting one of the following items:
Add user
Edit user
Unlock entry
May 15, 2024
New Configurations
Configurations > Alarms
Alarm configuration slideout has improved layout and performance.
Aware rule trigger type added for unified Avigilon Alta customers.
Configurations > Rules
CAP message action type added to enable integration with third-party CAP listeners.
May 01, 2024
Persistent Table Customization
Tables now remember your show/hide columns and filter selections across sessions.
Apr. 9, 2024
Edit a user from the Activity Dashboard
Dashboards > Activity: You can now edit a user's credentials, access, and security without leaving the dashboard.
Users > Users > Add/Edit User: Users slideout has improved layout and performance.
Apr. 4, 2024
Occupancy Reports
We added new reporting tools to see occupancy information over time. Requires premium or enterprise subscription.
Reports > Occupancy
Reports > Scheduled reports
Mar. 28, 2024
SAML SSO
App marketplace > Get apps > Identity management/HR software: SAML Single Sign-on app is now available.
Mar. 6, 2024
Activity Feed
Dashboards > Activity: Expanded activity feed table height to show additional rows on the screen.
Feb. 19, 2024
User Help Contact
Administration > Account > User help contact: Emails or phone numbers for users to contact with access-related support requests can now be added.
Feb. 14, 2024
Org Wide Maintenance Window
Devices > Device updates: Org Wide Maintenance Window. This update allows users with hardware configuration access to define the maintenance window for devices in the organization.