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Note: Creating a user with an email that matches a pre-existing Deleted user will reactivate that user with all the permissions and credentials they had before deletion.

Creating a user in Alta Access can be accomplished in different ways. You can manually create a user like so:

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To give the user access to Alta Access toggle the Portal Access and assign them a role. Please see How do I create and assign roles. Once complete click Save at the bottom of the page.

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6. Now follow the steps on the following links to learn how to create a Mobile, Card, and Avigilon Keypad Pin Credentials then click Save at the bottom of the page when you are finished.

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