The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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This organization-wide setting prevents all portal users, including super admins, from viewing other users’ PIN credentials.

To enable PIN masking

  1. Go to Administration > Account > Security settings.

  2. Click the blue "Change Settings" button on the right-hand side.

  3. Toggle "Enable PIN Masking" in the Security settings.

  4. Click "Save" on the right-hand side.

Creating a PIN

When you create a PIN, it will be visible until you click "Save." Make sure to note it down to inform the user of their PIN.

Verifying the PIN is masked

After the PIN is saved, you should see "(PIN Masked)" when viewing the credential in the Portal.

Editing the PIN

To edit the PIN, click the "Pencil" icon on the right side of the credential in the Credential tab. A pop-up will appear, allowing you to either manually create a Custom PIN or use the Auto Generate button. Be sure to note the created PIN before clicking "Save."

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