The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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With permissions from your local admin, you can create and send a Guest Pass.

Note: Your local admin will need to create your user a Cloud Key and give your user Remote Unlock permissions.

First, reach out to your local admin and ask them if it is allowed, and if so, ask to have that permission added to your user.

Make sure to ask your Admin if there are any restrictions set on your Guest Passes.

Once the Admin has you set up you can follow the steps to create and send a Guest pass.

At the bottom right of your screen in your Avigilon Alta Open app, click the Guest Pass icon.

Fill out the following, Guest Pass Description, Start date, End date, and time. Then select which Entries to share.

Select the entries you want to share with your guest. Remember you can ONLY share entries that you have access to OR that are allowed to be shared as per your Admin.

Now click the back arrow (<) at the top of the page and click Share Access.

You can send it over Email or SMS. Here is an example of what the user will receive if sending via email.

Once the user clicks that link they will be brought to a URL to unlock the entry/entries.

If you choose to send over SMS, this is what the user will get( may look different depending on your device).

When they click that link in the SMS they will be brought to a page where they can open up the entry/entries.

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