The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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The Alarm Dashboard is how you can view and acknowledge all alarm activity.

If you have not gone through the Alarm Management FAQ we recommend starting there.

To get to the Dashboard click the drop-down on the top right corner of the Dashboards page and choose Alarm.

You can use the filters in the feed to focus on the alarms you want to see and if you click Action under Status you can change the status of the alarm.

You can also click the alarm itself to get the full details of the alarm and the instructions set by the creator of the alarm if any. Then take any actions required.

There is also the option to use Batch actions to Acknowledge, Clear, Clear - false alarm, or Reactivate a select number of alarms

Note: If you have “Note is required to acknowledge alarm” enabled, you will need to click on the alarm to add a note before you can change its status.

Now you can go to information on Acknowledging alarms.

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