The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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Wave to Unlock lets you wave your hand up to an inch or two (2-5 cm) in front of the Openpath reader to authenticate with your Openpath mobile credential.

Check that your reader is compatible:

  1. to https://control.openpath.com/login and log in. To access the European Partner Center, please go to https://control.eu.openpath.com/login

  2. To check if your Openpath readers are compatible, go to Dashboards > Hardware Dashboard, click on an ACU to expand it, then check that the HW Ver is 22 and the SW version is 2.5.5 or higher

Enable Wave to Unlock on an Entry:

  1. To enable Wave to Unlock on an Entry, go to Sites > Entry Management and click on the Entry

  2. Under Openpath Reader settings, enable Wave to Unlock

  3. The Mobile Authorization Range determines how close the mobile device must be to the Openpath reader in order to authorize the unlock

  4. The Wave Detection Range specifies how close the hand must be to the Openpath reader to initiate the unlock attempt—this behavior may vary depending on your environment and this setting might require adjustment

  5. At the bottom of the page, click Save

Additional resources

Learn more about touchless access control

Learn more about COVID-19 features

Learn more about COVID-19 office safety

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