The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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If an end user requests to be made anonymous within Openpath, they should contact their Openpath administrator and ask that their personal identifiable information (PII) be removed.

Note: These instructions apply to users who are created in Openpath. If a user is synced to Openpath via an identity provider integration (Azure AD or Okta, for example), then any changes must be made within that third-party platform.

To anonymize an Openpath user:

  1. Go to https://control.openpath.com/login and log in. To access the European Partner Center, please go to https://control.eu.openpath.com/login

  2. Go to Users > User Management and click on the user to edit their details

  3. Change the email address to a fake email. We recommend using Openpath’s designated domain for anonymous emails, for example, user@noemail.openpath.com

  4. Delete any PII, including First and Last Name

  5. Delete the user’s photo by clicking on the photo, then selecting Delete from the dropdown

  6. Click Save

Once anonymous, the user can continue to:

  • Use their mobile credential to access entries

  • Use their key card or fob to access entries

However, without a valid email address the user will not be able to:

  • Re-provision their mobile credential on their current device or a new device

  • Log into the Control Center (assuming they had admin access)

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