Setup
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Note: Android 8.0 or higher is required to run the Alta Open app on Android |
After installing and logging into the Avigilon Alta Open app, you need to enable some permissions before you can use the app.
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To unlock entries using the app
Enable Bluetooth on your device and allow Avigilon Alta Open to use Bluetooth.
Set location permission to Allow only while using the app.
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You can open the app to unlock the door or open the app to wave/touch at the door.
To unlock entries without opening the app
Enable Bluetooth on your device and allow Avigilon Alta Open to use Bluetooth.
Set location permission to Allow all the time.
Turn off battery optimization for the app.
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Troubleshooting
Search through the User Help docs. Many times the answer is simple enough to have its own document.
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