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Avigilon Alta services for video (AwareAvigilon Alta Video) and access control (Control CenterAvigilon Alta Access) will become more closely integrated.

Note

Removal or reconfiguration to the Ava app (Alta Video VMS) is not allowed post-unification. For changes, please reach out to Support.

Single Password

Aware Alta Video Default Role

App Switcher

Content linking

Alta Video video playback

Alta Video Rules Triggers for Alarm Management

Info

Note: For any combined users, the existing Aware Alta Video password is no longer used, and the Control Center Alta Access password must always be used.

Note

Removal or reconfiguration to the Ava app (Ava Aware VMS) is not allowed post-unification. If it needs to be removed/reconfigured, the admin will need to contact Support for any changes.

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Single Password: User logins will be standardized to their Control Center Alta Access User name (email) and password; you may now log in to Aware Alta Video using your Control Center Alta Access user name (email) and Control Center Alta Access password.

To use SSO/IDP this has to be configured within Alta Access.

Not all users will be synchronized from Aware to Control CenterAlta Video to Alta Access. These users will not be able to use the App Switcher functionality.

  • Aware SSO users - Will continue to use the existing SSO flow within Aware. They can log into Aware, but will not be able to switch to Control Center. Note that Control Center SSO users will be able to log in to Control Center and use the App Switcher to log in to Aware. Control Center SSO users will not be able to directly log into Aware at this time.

  • Aware Alta Video users without validated email addresses & without a corresponding user in the Control CenterAlta Access - If a user exists in the Control CenterAlta Access, we will combine their identity and their Control Center Alta Access password to be used everywhere. If they don't exist in Control CenterAlta Access, then these users are not combined. To convert any of these users into a combined user, first, ensure their email address is set on AwareAlta Video, then create a user within the Control Center Alta Access with the same email address.

  • Username - Aware Alta Video users who do not have an email address as their username will not be synced to the Control CenterAlta Access.

  • DMP users

Info

Note: New users will be created as user databases between Aware and Control Center Alta Video and Alta Access are synced. For example, if a user exists in Aware Alta Video but not Control Center Alta Access they will be created as a new user in Control Center Alta Access and given the role Dashboard Read-Only.

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Aware Alta Video Default Role: When you add a user to the Administrators group in Aware Alta Video they will be created in the Control Center Alta Access and put into the Aware Alta Video Default Role. This role is created automatically. This role is minimal with only READ permissions for the Control Center Alta Access Activity Dashboard. This will generate an email to the user from the Control Center Alta Access to set up their password. If the user needs more permissions in the Control Center, a Control Center Alta Access, an Alta Access admin will need to grant them the permissions required.

Control Center Users Alta Access users added to Aware Alta Video are added with the Operator User Group in AwareAlta Video. If the Aware Alta Video user needs more permission, an Aware Alta Video Administrator must add the user to the desired User Group.

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App Switcher: You can use the new app switcher visible in both Control Center and Aware Alta Access and Alta Video to immediately open a new browser tab already logged into the other portal, no new sign-in is required.

  • Control Center Alta Access App Switcher:

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  • Alta Aware Video App Switcher:

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Content linking: (Aware Alta Video 6.2 or later) You can now use direct links on related pages to immediately open a new browser tab already logged in to the related page in your other app.

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Note: An Operator role has limited permissions, clicking on the Content Links will take the user with that role to the home page. Some links will be hidden in the Control Center Alta Access if the active user does not have permission in Aware Alta Video to view the destination page

  • From Control Center to Aware Alta Access to Alta Video:

    • Edit User -> Links to the user in either direction from Control Center <> AwareAlta Access <> Alta Video.

    • Entry Dashboard -> Opens Map view in AwareAlta Video.

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  • From Aware to Control Center Alta Video to Alta Access:

    • Access logs in ACP sidebar -> Activity logs in Control CenterAlta Access

    • Alert info sidebar -> Activity logs in Control CenterAlta Access

    • Access event info sidebar -> Activity logs in Control CenterAlta Access

    • Map -> Activity logs in Control CenterAlta Access

    • Events / Alarms -> Activity logs in Control CenterAlta Access

    • System Alarms -> Device Dashboard in Control CenterAlta Access.

    • Devices access control -> Activity logs in Control CenterAlta Access.

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Access event info sidebar -> Activity logs in Control CenterAlta Access

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Devices access control -> Activity logs in Control CenterAlta Access.

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Alta Aware Video video playback: If you have cameras connected through your Aware Alta Video account you can now view and playback event clips in the Control Center Alta Access by going to Cameras, Dashboard, Activity Report, or Visual Activity Report.

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Aware Alta Video Rules triggers for Alarm Management: Pick your Aware Alta Video system security rules as trigger types in the Alarm Management configurations so you can use the Control CenterAlta Access, specifically the Alarms Dashboard, as a single place to monitor all your videos and access alarms.

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