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WARNING: Only hard reset if instructed by Avigilon Alta Support. This will clear all of the data off of the device and will require reprovisioning with the Admin app or with a laptop. |
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Note: The Video Reader/Intercom Pro may have a blinking red LED state before getting to solid yellow. |
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Disconnect power from the ACU.
Hold down the ADMIN button for 30 15 seconds.
While still holding down the ADMIN button, reconnect the power, and continue to hold the button for another 30 15 seconds. You should see two POWER LEDs light up in the top left corner.
Wait 30 15 minutes before provisioning the ACU.
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