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Go to https://control.openpath.com/login and log in. To access the European Control CenterAlta Access, please go to https://control.eu.openpath.com/login.
Go to Administration > Account.
In Account, click Change Settings in the Security Settings section.
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Under Security Settings, click Change Settings (on the right-hand side) to adjust offline timeout and view/edit access to your account.
Offline Timeout Setting. This setting is the time (in days) that an ACU can be offline before the token will expireexpires. After this time, credentials may not authenticate properly. The maximum value for this setting is 30 days. For more information, see What is the Offline Timeout Setting?
Suspend idle users timeout setting (days). This will automatically suspend users who have not unlocked an entry within the set time duration.
Allow [your parent org] to have VIEW access to this organization. You will see this option if your integrator is configured as a parent org. This setting is enabled by default. You may disable it at any time to prevent your parent org from viewing your organization.
Allow [parent org] to VIEW VIDEO from this organization. You will see this option if your integrator is configured as a parent org. This option allows the parent org to view videos from your organization.
Allow Avigilon Alta Support to have VIEW access to this organization. This setting is enabled by default. You may disable it at any time anytime to prevent Avigilon Alta Support from viewing your organization.
Allow Avigilon Alta Support to VIEW VIDEO from this organization. This setting is disabled by default. You may enable it anytime to allow Avigilon Alta Support to view videos from your organization.
Allow Avigilon Alta Support to have EDIT access to this organization. This setting cannot be enabled; you must escalate changes to Avigilon Alta Support or Engineering.
Allow Avigilon Alta Support to have UNLOCK access to this organization. This setting cannot be enabled; you must escalate changes to Avigilon Alta Support or Engineering.
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