Device Update Management includes the details on software updates for Avigilon Alta ACUs, Video Readers, and Video Intercom Reader devices, which are typically very small and do not introduce noticeable downtime. It includes details on when their default maintenance periods are set to run and when new updates are available.
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Note: Minor updates run regularly during device maintenance windows and do not introduce noticeable downtime but major updates (which are manual and end-user controlled) will introduce downtime. |
Go to Devices > Device updates
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You can choose to update a device manually when an update is available (by clicking Update Available in the Update Status column and following the directions), the window for the Avigilon Alta devices is within two hours for the latest update to be applied. The time it takes for the update to process depends on the type of update. Still, software updates usually take only seconds and do not cause any interruption of reader functionality unless otherwise noted.
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Column Title | Description |
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Device ID | The ACU or Video device ID. |
Device Name | The configured name of that device. |
Device Type | The type of device. Currently showing Controller or Video Controller. |
Update Status | Information on the availability of an update for each device. The possible values shown are;
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Maintenance Window | This is the weekly time period when this device will implement any software updates available to it. The maintenance window is a two-hour period where device updates will initialize, beginning from the hour shown. When setting up the Org Maintenance Window, it can can take up to an hour for it to start showing in this column. |