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Tenant Orgs may or may not have their own Openpath Avigilon Alta hardware provisioned and usually only consist of Users and Access Groups. In this case, the Partner configuring the Org must enable the ‘Auto-assign Basic’ feature from the Edit organization page (found in Partner Center > Manage organizations). This feature allows up to 500 Users to be created at no cost to the Tenant (which is required since they will not have any Entry licenses).
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A: Tenant Admins do not have visibility to event data from Zones and Entries that have been shared with them, as they belong to the Zone Owner. If a Tenant should have access to run Reports or view Dashboards the Landlord can explicitly add the Tenant User to the Landlord Org with a limited Scope only allowing them access to Dashboards and Reports. Learn more about Roles.
Q: Does this mean that Tenants can give their Users unlimited access to shared Zones?
A: Yes, Tenants will be able to create Users / Access Groups and give them 24/7 access. However, the Landlord controls the Default Entry State and Entry Schedules for their Entries. These can be set up in such a way that they can deny specific Unlock Trigger Methods such as Cards and/or Mobile Credentials (configured in Sites > Entry states) on a scheduled basis. For example, the Landlord could create an Entry Schedule for the Main Entrance which requires a User with Override Permission or 2FA after business hours. Tenant Users could be configured to meet these criteria, but most credentials/Users are generally not configured for Override permissions. Learn more about Entry States.
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