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Note: These instructions apply to users who are created in Avigilon Alta. If a user is synced to Avigilon Alta via an identity provider integration (Azure AD or Okta, for example), then any changes must be made within that third-party platform.

To anonymize an Openpath Avigilon Alta user:

  1. Go to https://control.openpath.com/login and log in. To access the European Control Center, please go to https://control.eu.openpath.com/login.

  2. Go to Users > Users and click on the user to edit their details.

  3. Change the email address to a fake email. We recommend using Openpath’s Avigilon Alta’s designated domain for anonymous emails, for example, user@noemail.openpath.com.

  4. Delete any PII, including First and Last Name.

  5. Delete the user’s photo by clicking on the photo, then select Delete from the dropdown.

  6. Click Save.

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