If an end user requests to be made anonymous within OpenpathAvigilon Alta, they should contact their Openpath Avigilon Alta administrator and ask that their personal personally identifiable information (PII) be removed.
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Note: These instructions apply to users who are created in |
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Avigilon Alta. If a user is synced to |
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Avigilon Alta via an identity provider integration (Azure AD or Okta, for example), then any changes must be made within that third-party platform. |
To anonymize an Openpath user:
Go to https://control.openpath.com/login and log in. To access the European Control Center, please go to https://control.eu.openpath.com/login.
Go to Users > Users and click on the user to edit their details.
Change the email address to a fake email. We recommend using Openpath’s designated domain for anonymous emails, for example,
user@noemail.openpath.com.Delete any PII, including First and Last Name.
Delete the user’s photo by clicking on the photo, then select Delete from the dropdown.
Click Save.
Once anonymous, the user can continue to:
Use their mobile credential to access entries.
Use their key card or fob to access entries.
However, without a valid email address, the user will not be able to:
Re-provision their mobile credential on their current device or a new device.
Log into the Control Center (assuming they had admin access).