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Check that your reader is compatible:
Go to https://control.openpath.com/login and log in. To access the European Partner Center, please go to https://control.eu.openpath.com/login
To check if your Openpath readers are compatible, go to Dashboards > Hardware Dashboard, click on an ACU to expand it, then check that the HW Ver is 22 and the SW version is 2.5.5 or higher
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