{"xsrfToken":"efb4a47b-6764-4fc8-a0e4-49d910ae001d_eea5b55ff6b2f4e743581ee3835dbf5fd00d728a_lout","branding":{"id":"10","key":"cxb","name":"Billing Support","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/589b8661-70ab-40e3-a98f-e789ef301610/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOGM1MjdjNy05ODY5LTQ0ZDYtYmI0Mi0zN2ViOTAyZmNjNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU4OWI4NjYxLTcwYWItNDBlMy1hOThmLWU3ODllZjMwMTYxMCI6WyJyZWFkIl19LCJleHAiOjE2ODAxMzk4MDQsIm5iZiI6MTY4MDEzOTIwNH0.9tUtvDBsBy2vYSn0amUxj3LiB0yQpmNePNSkFLNrMLU&client=c8c527c7-9869-44d6-bb42-37eb902fcc65&mode=fit","logoId":"589b8661-70ab-40e3-a98f-e789ef301610","isLogoAvailable":true,"helpCenterTitle":"Search for answers here...","sharedPortalName":"Customer Help Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search for answers here...","sharedPortalName":"Customer Help Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f65904","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ec5dc317-1355-41b1-8cf2-a5c0cb63aefc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOGM1MjdjNy05ODY5LTQ0ZDYtYmI0Mi0zN2ViOTAyZmNjNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVjNWRjMzE3LTEzNTUtNDFiMS04Y2YyLWE1YzBjYjYzYWVmYyI6WyJyZWFkIl19LCJleHAiOjE2ODAxMzk4MDQsIm5iZiI6MTY4MDEzOTIwNH0.oZcujPtdv_1ptLfMEQ1UWJCgNXODfF9ablANzsSqT5I&client=c8c527c7-9869-44d6-bb42-37eb902fcc65&height=300&mode=fit","bannerMediaApiFileId":"ec5dc317-1355-41b1-8cf2-a5c0cb63aefc","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"10","key":"cxb","projectId":10062,"serviceDeskId":10,"name":"Billing Support","description":"<p>Hours of Operation: <br> Monday-Friday, except on Holidays<br> 10:00 AM-7:00 PM Eastern</p>\n<p>For help with billing-related questions and concerns. Connect with us here.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","onlyPortal":false,"reqTypes":[{"id":"79","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10538,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[20],"key":""},{"id":"81","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10551,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10551","groups":[20],"key":""},{"id":"82","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10529,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""},{"id":"80","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10543,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""},{"id":"78","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10522,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"}],"orderMapping":{"20":[79,81]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CXB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Customer Help Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://openpath.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/10?xdm_e=https%3A%2F%2Fopenpath.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1YTE1YTc5YzFhYzBjYTBkNzkyMGNlNTkzN2FiYWY3MzlmZjY2MDExMjYxYTY0M2M1M2FjYzUwYzE0OGQxZGYxIiwiaXNzIjoiMzI5MzI2ZDUtOWY3My0zNzFmLTlkMDYtNzc3MTA5MDY2YTA3IiwiY29udGV4dCI6e30sImV4cCI6MTY4MDE0MDEwMywiaWF0IjoxNjgwMTM5MjAzfQ.QSSNJiMub_p1KHErAEeop-LZ5BR9Bw_GcsTFswA5sC4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMyOTMyNmQ1LTlmNzMtMzcxZi05ZDA2LTc3NzEwOTA2NmEwNyIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkNYQiIsImlkIjoiMTAwNjIifX19LCJleHAiOjE2ODAxNDAxMDMsImlhdCI6MTY4MDEzOTIwM30.K9o0qPX6xkqmDT6SAUAJFjeRu4HfLYCmUWHcNenCHA8\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CXB\\\",\\\"id\\\":\\\"10062\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CXB\\\",\\\"project.id\\\":\\\"10062\\\",\\\"servicedesk.serviceDeskId\\\":\\\"10\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://openpath.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=openpath","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"efb4a47b-6764-4fc8-a0e4-49d910ae001d_eea5b55ff6b2f4e743581ee3835dbf5fd00d728a_lout","baseUrl":"https://openpath.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c8c527c7-9869-44d6-bb42-37eb902fcc65","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}