Hours of Operation: Monday-Friday, except on Holidays 10:00 AM-7:00 PM Eastern
For help with billing-related questions and concerns. Connect with us here.
There's nothing in this portal yet.
{"xsrfToken":"096e9b39805bed9556df5a86b927848ac51ba608_lout","branding":{"id":"10","key":"cxb","name":"Billing Support","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3ea52cf5-9363-418f-8f87-91815563f2cf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOGM1MjdjNy05ODY5LTQ0ZDYtYmI0Mi0zN2ViOTAyZmNjNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNlYTUyY2Y1LTkzNjMtNDE4Zi04Zjg3LTkxODE1NTYzZjJjZiI6WyJyZWFkIl19LCJleHAiOjE3NDQyMDI0OTMsIm5iZiI6MTc0NDIwMTg5M30.J34KkmQ3cF3EM9Yi27D2eWwCKNwjMdtM--JZX1ceIEI&client=c8c527c7-9869-44d6-bb42-37eb902fcc65&mode=fit","logoId":"3ea52cf5-9363-418f-8f87-91815563f2cf","isLogoAvailable":true,"helpCenterTitle":"Search for answers here...","sharedPortalName":"Customer Help Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Search for answers here...","sharedPortalName":"Customer Help Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#005eb8","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9c4dac7e-13d9-4047-bf7b-4d2d72145cdd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOGM1MjdjNy05ODY5LTQ0ZDYtYmI0Mi0zN2ViOTAyZmNjNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjljNGRhYzdlLTEzZDktNDA0Ny1iZjdiLTRkMmQ3MjE0NWNkZCI6WyJyZWFkIl19LCJleHAiOjE3NDQyMDI0OTMsIm5iZiI6MTc0NDIwMTg5M30.ORyItWc-grAFK7Ec-b5ygqZMCsNwxgNY69MJrK8GDxI&client=c8c527c7-9869-44d6-bb42-37eb902fcc65&height=300&mode=fit","bannerMediaApiFileId":"9c4dac7e-13d9-4047-bf7b-4d2d72145cdd","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"cxb","projectId":10062,"serviceDeskId":10,"name":"Billing Support","description":"<p>Hours of Operation: <br> Monday-Friday, except on Holidays<br> 10:00 AM-7:00 PM Eastern</p>\n<p>For help with billing-related questions and concerns. Connect with us here.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"82","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10529,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10529","groups":[],"key":""},{"id":"79","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10538,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[],"key":""},{"id":"81","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10551,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10551","groups":[],"key":""},{"id":"80","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10543,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10543","groups":[],"key":""},{"id":"78","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10522,"iconUrl":"https://openpath.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10522","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"20":[79]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CXB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOGM1MjdjNy05ODY5LTQ0ZDYtYmI0Mi0zN2ViOTAyZmNjNjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA2MiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDQyMDMwOTMsIm5iZiI6MTc0NDIwMTg5M30.JHB8k1fb4obJnVbbTvf8dTWWBzG8ZUfEeTUnpq9M4XE","targetCollection":"upload-project-10062","endpointUrl":"https://api.media.atlassian.com","clientId":"c8c527c7-9869-44d6-bb42-37eb902fcc65","tokenDurationInMins":20}},"sharedPortal":{"name":"Customer Help Portal","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://openpath.atlassian.net/wiki","kbLinkDomainURLs":["https://openpath.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/10?xdm_e=https%3A%2F%2Fopenpath.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1YTE1YTc5YzFhYzBjYTBkNzkyMGNlNTkzN2FiYWY3MzlmZjY2MDExMjYxYTY0M2M1M2FjYzUwYzE0OGQxZGYxIiwiaXNzIjoiMzI5MzI2ZDUtOWY3My0zNzFmLTlkMDYtNzc3MTA5MDY2YTA3IiwiY29udGV4dCI6e30sImV4cCI6MTc0NDIwMjc5MywiaWF0IjoxNzQ0MjAxODkzfQ.2g_kDbxtacruWYN9Bzn36K5AxuILOYPeCQ_fTPemW_A\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjMyOTMyNmQ1LTlmNzMtMzcxZi05ZDA2LTc3NzEwOTA2NmEwNyIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvb3BlbnBhdGguYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvb3BlbnBhdGguYXRsYXNzaWFuLm5ldCJ9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiQ1hCIiwiaWQiOiIxMDA2MiJ9fX0sImV4cCI6MTc0NDIwMjc5MywiaWF0IjoxNzQ0MjAxODkzfQ.Vk4v0-LpNzU--2_jbAKYtrxuc_zI4xXgjhAu5MCCmw0\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://openpath.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://openpath.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CXB\\\",\\\"id\\\":\\\"10062\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CXB\\\",\\\"project.id\\\":\\\"10062\\\",\\\"servicedesk.serviceDeskId\\\":\\\"10\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://openpath.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}