The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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Note: New Enablement purchases have been placed on hold at this time as we move the program to a new platform. Once the transition is completed, purchases can resume.

You can still use this page to book previously purchased sessions but new purchases cannot be made at this time. For any questions, please refer to your dedicated sales rep.

We have a great Knowledge Base to help with all issues.

Enablement training sessions for Admins

We thought you might like to know about our ​new enablement training sessions that can be tailored specifically to your use case. This provides administrators with overall system training or project guidance for specific tasks such as user management, schedules, reports, and much more!

Note: These training sessions are not for custom API/SDK integrations. For custom API and SDK integrations, contact your Avigilon Alta sales rep or the sales department to schedule a meeting with the solutions engineering team.

Please click the link here to find out more about our paid training options -- Avigilon Alta Admin Training and On-boarding Sessions

If you are more of a DIY type, we have a great Knowledge Base to search if you wish to find support articles related to your case.

Here is a link to our Hardware Installation Guide.

Here you can find our Control Center User Guide.

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