The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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If your organization has enabled Okta Single Sign-On (SSO) for mobile app users, you can log into the Openpath app using your Okta credentials.

To log into the Openpath app with Okta SSO:

  1. Install the Openpath app on your mobile device.

    1. See What are the minimum requirements for the Openpath mobile app?

  2. Enter your Okta email address in the app, then tap Next.

  3. Choose your namespace (only applicable if your email is linked to more than one Avigilon Alta org).

  4. If your organization has enabled SSO for mobile, you’ll be prompted to log into the Openpath app with your Okta credentials.

  5. Select your mobile credential (only applicable if you have more than one Openpath mobile credential).

Note: You may experience issues logging into the Openpath app if you’re already signed into a different Okta namespace on a web browser. Sign out of that namespace and then try logging into the Openpath app again.

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