The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.

(Double for each added Video Reader, Video Intercom reader)

Quality:

Low: 1Mb

Medium: 2Mb

High: 8Mb

We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.

Prerequisites

Create a Video reader/Video intercom reader in Alta Access before installing and provisioning.

Installation

You can install the Video Reader Pro/Video Intercom Reader Pro on a narrow surface using the mullion mount or on a single gang box using the standard mount.

To install on the mullion mount:

  1. Use the provided screws (A) to attach the mounting plate (B) to the wall.

  2. Place the cradle bracket (C) on the mounting plate, angle as desired, then secure it with the provided screws (D).

  3. Strip and connect the wires if necessary, then provision the device.

  4. Snap in the reader (E), then secure with the security set screw (F).

To install on the standard mount:

  1. Install a recessed single gang box into the wall.

  2. Use the provided screws (A) to attach the mounting plate (B) to the wall.

  3. Place the cradle bracket (C) on the mounting plate, angle as desired, then secure it with the provided screws (D).

  4. Strip and connect the wires, then provision the device.

  5. Snap in the reader (E), then secure it with the security set screw.

Wiring the Video Reader Pro/Video Intercom Reader Pro

  1. Using the provided weatherproof coupling, connect the RJ-45 jack to an Ethernet cable or PoE injector

    1. Note: We recommend using a backup battery on your PoE switch or PoE injector in case of power outages. Access control devices like the Video Reader Pro need to be continuously powered to provide access to your building. Not using a backup battery could result in life safety concerns. 

  2. (Optional) Use the Blue/White (NO) and Orange/White (COM) stripe wires to connect to a third-party device like a REX or sounder.

  3. (Optional) If connecting to a legacy access control system, connect the Green (WD0) and White (WD1) wires to an input on the legacy panel.

Note: *Relay not rated for locking hardware. To power locking hardware, use an Avigilon Smart Hub or third-party access control panel.

Provisioning the Video Reader Pro/Video Intercom Reader Pro

Note: You must first create a device in Alta Access before provisioning.

Using the Alta Access app:

  1. Open the Alta Access app.

  2. Search for the org name.

  3. Press the Admin button on the back of Video Reader Pro.

    1. A SIM card removal tool is useful for this.

  4. Tap the serial number of the device in the Admin app.

  5. Here, you can select if you are using DHCP or Static IP by choosing Network Settings. Select Configure network manually to configure a Static IP. Once configured, click Save in the top right corner and proceed.

  6. Tap Provision in the app and follow the in-app instructions.

Using Avigilon Alta Access:

  1. Go to https://control.openpath.com/login and log in. To access the European Alta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Devices > Video readers or Video intercom readers.

  3. Press the Admin button on the back of the device.

    1. A SIM card removal tool is useful for this.

  4. In Alta Access, click the Register button.

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