The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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When you delete a User in Avigilon Alta, they'll no longer be able to access entries or log into the Control Center. While they're not visible by default in the Control Center, Avigilon Alta keeps deleted Users in the database so that you can still view their entire access history and credential usage. Also, you can re-activate deleted Users if needed. You will not be charged for deleted Users.

Note: If you need to permanently delete users from the database, you will need to schedule paid time with Enablement.

There are a few different ways you can delete Users:

  • To delete an individual User, click the trash icon next to the User on the Users page.

  • To delete one or more Users, select the checkbox(es) next to the User(s) you want to delete, click the Batch Actions dropdown, then click Delete Users.

Note: If you delete an IDP-synchronized (G Suite, Azure AD, OneLogin, or Okta) user, that user will not be activated again regardless of status on the IDP side, until or unless you reactivate the user on the Avigilon Alta side.

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