The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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This is how to add yourself as an Installer to the child org you’ll be working on using Namespace.

This sets your login to use the same email and password from your original parent org user and allows you to see all of the orgs you have added yourself to using this method in the org dropdown.

NOTE: To avoid issues if you want an account in your child orgs that is different from your parent org account, each org should have a unique password.

Starting from the Parent Org, go to Users > Users, open the filter on the right-hand side, toggle Namespace, and copy the namespace.

Select the Child Org from the top right corner that you will be working on.

From the Child Org that you'll be working on, go to Users > Users and click the plus (+) on the top right of the page to add a new user.

  1. Enter your email and check the Add a user from an existing namespace box.

  2. Add the namespace you copied from the parent org.

  3. Toggle Portal Access and give the Super Admin role.

  4. Click Save and proceed to the Credentials and the Access tabs giving yourself credentials and access permissions.

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