You get alarm alerts, now what?

Because you were set up to receive alerts for specific alarms it is up to you to acknowledge them. Instructions on what you do are set up by the admin in the alarm configuration.

If you have not gone through the Alarm Management FAQ we recommend starting there.

You can see your alarm alerts come through from the Control Center in the form of a pop-up on the lower right-hand side of any page.

Alarm Details

To acknowledge the alarms click on the alarm to open it from the Alarm Dashboard. You will be presented with the alarm details and instructions (if added by the admin) on the steps you will take. In my example, the instructions are “Acknowledge and close. Notes required”

Alarm Actions

Here you will choose what action to take, and if required leave a note.

Alarm History

This shows the history of the alarm you are acknowledging.

Click SAVE in the lower right corner to finish acknowledging the alarm.