The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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To fully utilize all the Avigilon Alta features available on your system via your Android device, Bluetooth must be turned on. 

(Note: Each Android device may vary -- Samsung vs Google Pixel vs LG -- and so, if you're unable to find your Bluetooth settings, please see your phone's manual or Support site.)

If your Bluetooth stops working in the Openpath app, restart your OS-level Bluetooth permissions.

General Android OS-level Bluetooth settings:

  1. Tap on Settings on your Android device

  2. Look for Bluetooth or the Bluetooth symbol in your settings and tap it

  3. There should be an option to enable. Please tap or swipe on it so that is in the On position

    1. To restart Bluetooth, toggle Off then On

For more information, here are some Support articles on how to turn on Bluetooth on the more commonly used brands of Android devices:

Samsung

Google Pixel

LG

Motorola

Sony

Kyocera

OnePlus

Alcatel

Nokia

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