The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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Openpath setup email not received

Openpath setup email not working

How do I send feedback from the mobile app?

What happens if my phone is out of battery - can I still get into my office?

Wave to Unlock not working

How do I log into the Openpath App?

How to add accounts to the Openpath app

Auto-Account Switching Troubleshooting Guide

I don't have email on my phone, how do I activate my Openpath mobile credential?

Openpath iOS Mobile App Setup and Troubleshooting

iPhone BLE Troubleshooting

Openpath Android Mobile App Setup and Troubleshooting

How do I improve Wave to Unlock/Touch reliability on Android?

I have a new phone and I can't log into the Openpath App

Openpath Mobile App Error Codes

How do I disable the Openpath app's foreground services on Android?

Why does the Openpath app need to know my location?

How do I enable or disable Openpath notifications on my phone?

How do mobile credentials work - can I have multiple phones use the same credential?

Do I have to enable Bluetooth on my phone? Do I need to pair my phone?

Will Bluetooth drain my battery?

Android notification: Openpath is using battery

How do I use the Openpath app?

What are the minimum requirements for the Openpath mobile app?

Why does Apple Wallet appear when I unlock an entry?

Does the Openpath app need to be open to unlock entries?

What sort of mobile phones do you support?

How do I log into the Openpath app with Okta SSO?

What happens if the power goes out or the Internet goes down at my office? Will the system still work?

How to set up a password to log into the Openpath app

I have a new phone and I can't log into the Openpath App

How can I create and send a Guest Pass?

How to enable and restart Bluetooth on your phone (iPhone/iOS)

How to enable and restart Bluetooth on your phone (Android)

How do I install the Openpath app on my Apple Watch?

Scanning a Card Credential

The app says I don’t have access to any entries

"No accounts found", what do I do?

/wiki/spaces/EHC/pages/1890287619

 

More Openpath How-to guides

Admin Help

Customer Account Management Help

Installation Help

Getting Started Help

Integrations Help

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