The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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If you can't get the setup link to work or you don't have email on your phone, you can set a password on your account and use that to log in to the Openpath app.

To set up a password please follow these steps:

  1. Go to https://control.openpath.com/login. To access the European Partner Center, please go to https://control.eu.openpath.com/login

  2. Click Forgot Password

  3. Enter the email address from which you received the Openpath setup email from

  4. Check your email for the Forgot Password email

  5. From that email, click the included link to set a password

  6. Once your browser opens you'll be able to set a password, which will be associated with your email address

  7. Do NOT log in via the browser unless you have portal (Admin) access

  8. Close the Browser

Now that you have a password set up on your account:

  1. Open the Openpath app on your mobile device

  2. Enter your email address, then tap Next

  3. Tap Use Password Instead

  4. Enter your password, then tap Log in

  5. You should now be logged in.

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