The current Openpath Jira and Confluence instances will be migrated to the MSI On-Premise solution from August 9th-11th, the current platform will be set to read-only and all future usage will be in the Avigilon Instance. Please ensure access to MSI Jira & MSI Confluence, both are accessible through OKTA. For additional information and details please refer to the Atlassian migration page

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Definitions

  • Mobile 1FA: An unlock request that is triggered either from a mobile device that has no home screen PIN-code, biometric, or other similar protection or from a device whose home screen is currently not unlocked.

  • Mobile 2FA: An unlock request that is triggered from a device with PIN-code, biometric, or other similar protection on the home screen, and whose home screen is currently unlocked. Therefore in order to trigger a Mobile 2FA unlock, a person must both be in possession of the mobile device, as well as know or possess the PIN code or biometric needed to unlock the device.

  • Wave: An unlock request that is triggered by passing a hand in close proximity to a Wave-enabled Openpath Smart Reader, which is authenticated by the mobile credential provisioned in the Openpath Mobile Access app.

  • Auto: An unlock request that is triggered by being in close proximity to an Auto-enabled Openpath Smart Reader, and which is authenticated by the mobile credential provisioned into the Auto-enabled Openpath Mobile Access app. This mode is often used for elevator scenarios.

  • Remote: An unlock request that is triggered while the user is not near the Entry.

  • Onsite: Opposite of Remote; an unlock request that is triggered while the user is near the Entry.

  • Near Reader: An unlock request that is considered Onsite because the mobile device is within Bluetooth range of the Entry's Openpath Reader.

  • Over BLE: A mobile unlock request that is sent over BLE (Bluetooth Low Energy) through the Openpath Reader. Such a request is always Onsite.

  • Over WiFi: A mobile unlock request that is sent over the mobile device's WiFi connection over the local network directly to the Openpath Access Control Unit. Such a request may be considered Onsite or Remote depending on whether the mobile device is in range of the Entry's Reader.

  • Over Cloud: A mobile unlock request that is sent over the mobile device's WiFi or cell/LTE connection, and routed via the Openpath cloud back to the Access Control Unit. Such a request, if permitted, enables Remote unlock from anywhere in the world where the mobile device has an internet connection, but also may be considered Onsite if the mobile device is in range of the Entry's Reader.

  • Multi-Factor: An unlock request that requires two different credential types from a single user (e.g. card + PIN, etc). When enabled, users with permissions at the entry must present both credentials using the approved trigger methods for each type to gain access.

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