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These instructions explain how to set setting up a Video Reader Pro / Video Intercom Reader Pro in the Control Center prior to before provisioning.

Information: Recommended upload speeds for 1 Video Reader Pro or Video Intercom Reader Pro.

(Double for each added Video Reader, Video Intercom reader)

Quality:

Low: 1Mb

Medium: 2Mb

High: 8Mb

We recommend more for the Video Intercom Reader Pro because Live streaming and Video Calls require more bandwidth since they can be used simultaneously.

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Creating a Video Reader/Video Intercom Reader

To create a Video Reader Pro /or Video Intercom Reader Pro in the Control Center:

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Alta Access, follow these steps:

  1. Log In:

  2. Navigate to Devices:

    • Go to Devices > Video

    readers
    • Readers or Video

    intercom readers
    • Intercom Readers.

  3. To add a new device, click Add a New Device:

    • Click the plus (+) sign

    on
    • in the top right corner of the page.

  4. Enter Device Information:

    • Name: Enter a name for the device

    (we recommend adding
    • . (It’s recommended to add an identifier

    to the name
    • , e.g

    Lobby Video Reader
    • ., “Lobby Video Reader”).

    Under
    • Cloud Video Storage

    , select a Plan Length
    • : Select a plan length.

  5. Save the Device:

    • Click Save.

  6. Provision the Device:

    • The read-only Details section will populate with

    info
    • information after provisioning the device.

  7. Under SettingsConfigure Settings:

    • Tamper Sensor: By default, the Tamper Sensor is

    disabled by default. The Tamper Sensor is
    • enabled. It uses a basic 3-axis accelerometer

    . When the Tamper Sensor is enabled, the device will
    • to detect tampering.

      • Enable Tamper Sensor: Enable this setting to record Tamper Detected events when the device is touched or moved.

    You may need to adjust
      • Adjust Sensitivity: Adjust the Tamper Sensor Sensitivity

    to lower or higher depending on your needs or even depending on how much vibration is making it to the sensor. Disabling the Tamper Sensor setting will disable those
      • as needed based on the level of vibration affecting the sensor.

      • Disable Tamper Sensor: Disabling this setting will stop Tamper Detected events.

Info

Note: A higher sensitivity may produce false tamper events, for example, when someone triggers a Touch to Unlock or a lot of vibration making it to the Video Reader.

Next Steps After Creating the Device

After creating the device in the Control Center, your next steps should beAlta Access, follow these steps:

  1. Create a

...

  1. Zone:

    • If you don't have a zone for the device, create one.

  2. Create an

...

  1. Entry:

    • Select the Video

...

    • Reader/Video

...

    • Intercom Reader from the Controller dropdown.

Info

Note: This is where you can configure the device Wiegand port as input or output (like for Mobile Gateway).

Configuring Video Settings After Provisioning

After provisioning your device, return to the Control Center Alta Access to finish configuring video settings or to enable ONVIF.

Steps to Configure Video Settings

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  1. Access the Device:

    • Go to Devices > Video

    readers
    • Readers or Video

    intercom readers, then click
    • Intercom Readers.

    • Click on the device you want to edit.

  2. Edit Video Settings:

    • Click the Video tab to adjust the video settings.

  3. Under

    Adjust Video Properties

    , select

    :

    • Quality: Select High, Medium, or Low Quality.

    Adjust
    • Brightness, Contrast, Saturation, and Sharpness: Adjust these settings as needed.

    • Wide Dynamic Range (WDR)

    is disabled
    • : Disabled by default;

    enabling
    • enable it to adjust for backlighting and

    other
    • extreme lighting conditions.

    • Night Mode

    is set
    • : Set to Auto by default, but

    you
    • can

    also set it
    • be changed to Always on or Always off.

    • Anti-Overexposure

    is enabled
    • : Enabled by default

    ; when enabled this helps
    • to reduce IR glare on persons and objects approaching the Video Reader.

  4. Under

    Detection Settings

    , enable

    :

    • Enable or disable Motion Detection

    and adjust
    • .

    • Adjust sensitivity settings for motion detection.

  5. Privacy Masks and Regions of Interest:

    • In the live video feed, create privacy masks or regions of interest

    , if needed
    • as needed.

By following these steps, you can ensure that your video settings are tailored to your specific needs.

Info

Note: You have the option to disable the embedded timestamp or the camera name on recordings by toggling either option off. (This setting requires a Cloud Video Storage Plan).

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Accessing the Camera UI

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and Enabling ONVIF

If you are exporting video to a third-party VMS, you need to enable ONVIF.

To enable Steps to Enable ONVIF:

  1. Enable ONVIF:

    • Toggle the Enable ONVIF slider to on.

    • Click Save.

  2. Access the Camera UI:

    • Click Open Camera UI.

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    • Note: For best results, use Chrome, Firefox, or Microsoft Edge.

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  1. Log In:

    • Log in using the default username and randomly generated password

...

    • .

    • Go to Configuration > Security > User

...

    • Accounts to change the password.

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  1. Password Management:

    • Note:

...

    • Alta Access will always display the default password, even if you change

...

    • it in the Camera UI. To reset the password

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    • to the default, disable ONVIF, wait 10 seconds, then enable it again.

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Changing the Cloud Video Storage Plan

You can change the length of your cloud video storage plan length, however, plans , but please note that changes are not retroactive. For example, if you are currently on switch from a 30-day plan and you switch to a 180-day plan, you’ll still you will only have access to the past 30 days of clips (, with 180 days of storage moving forward).

To change cloud video storage plan length:

...

.

Steps to Change Cloud Video Storage Plan Length:

  1. Log In:

  2. Access Device Settings:

    • Go to Devices > Video

    readers
    • Readers or Video

    intercom readers, then click
    • Intercom Readers.

    • Click on the device you want to edit.

  3. Change Plan Length:

    • Under Cloud Video Storage, select a different

    Plan Length
    • plan length.

    • Click Save.

Video Intercom Reader Pro

To continue with the Video Intercom Reader Pro please see Setup and Features.