Shipping Methods and Delivery Times Within methods and delivery times within the US
For orders within the United States, Avigilon Alta ships via UPS. Customers have the option to choose between Ground, 2nd Day Air, or Next Day Air.
...
Occasionally delays may happen due to uncontrollable weather or mixups within UPS. While we work hard to ensure this does not happen, we can’t always control this. If your shipment has not arrived after the estimated time, please contact support@openpath.com.
Change of Addressaddress
If an order needs to be delivered to a different address in the United States after shipment, please contact support@openpath.com to request a change of address. A fee of $20.00 will be charged to your order.
Missing or Lost Packageslost packages
Having trouble with the delivery of your order? Please reach out to support@openpath.com for help in tracking down your shipment.
International Ordersorders
For orders outside of the United States, Avigilon Alta ships via DHL Express.
...