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Soft Reset
To soft reset, the ACUACC, SDC, or Video Reader/Intercom Pro, and 4-door Controller, disconnect power from the device, wait 10 seconds, and then reconnect the power.
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Hard Reset
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WARNING: Only hard reset |
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if instructed by |
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Avigilon Alta Support. This will clear all of the data off of the device and will require |
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reprovisioning with the Admin app |
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or with a laptop. |
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Note: The Video Reader/Intercom Pro may have a blinking red LED state before getting to solid yellow. |
To hard reset the ACC, SDC, or Video Reader/Intercom Pro:
Remove power from the device.
Hold the Admin button and then apply power.
Wait until the status LED turns yellow and then release the button
Wait for it to reboot with its normal color cycle.
To hard reset the ACU4-door Controller:
Disconnect power from the ACU.
Hold down the ADMIN button for 15 seconds.
While still holding down the ADMIN button, reconnect the power, and continue to hold the button for another 15 seconds.
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You should see two POWER LEDs light up in the top left corner.
Wait 15 minutes before provisioning the ACU.
ADMIN button on Core Board
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ADMIN button on Single Door Controller (SDC)
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ADMIN button on Video Reader Pro / Video Intercom Reader Pro
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Note: Use a SIM removal tool or paper clip to push the Admin button |
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| ![video reader admin button]( |
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ADMIN button on 4-Door Controller
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