The intercom Video Intercom Virtual Directory is an optional method for providing visitors with a graphical interface for searching and selecting who they will call from the intercom.
| Iframe |
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| allowfullscreen | true |
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/QR_directory.png |
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| width | 500 |
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| frameborder | hide |
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| title | QR Directory |
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| align | middle |
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| height | 500 |
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| longdesc | QR Directory |
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With the intercom Virtual Directory enabled a business will be able to , businesses can easily provide visitors with a list of the available users or units using via a QR code placed anywhere near the intercom. Visitors simply scan the QR code with their phones and are then given a temporary , which gives them temporary access to the list of the available users for that intercom.
When the a visitor initiates a call , using the mobile webpage, the intercom will then begin start the call to that the selected user or unit.
The available list of available users is tied linked to the intercoms’ intercom’s scheduled routing profiles, so ensuring that any configured availability will be maintained between is consistent across both the visitor directory and voice assistant methods of for reaching users.
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Note: To use this you will need to set up either Direct Connect profiles, Unit Connect profiles, or both. |
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This will present you with a QR code, a download button, so you can print it out, and the ability a button to regenerate a new QR code if the old one gets destroyed, and the ability to preview what the visitor will see.
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/qr_code. |
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| png | | width | 700 |
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| frameborder | hide |
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| title | QR_Code |
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| align | middle |
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| height | 216 |
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Below the QR code, optionally, you can give your directory a title, put in notes for the visitor, and select the values from the drop downs you want the visitor to see from the User directory and the Unit directory.
| Iframe |
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| allowfullscreen | true |
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/virtual_directory_example.png |
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| width | 700 |
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| frameborder | hide |
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| title | Virtual directory notes |
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| align | middle |
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| height | 220 |
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| longdesc | Virtual directory Notes |
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Once the Visitor scans the QR code they will be brought to the directory where they can choose to contact the User, the Unit, or the Front desk.
User Example:
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| allowfullscreen | true |
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/visitor_preview_user.png |
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| width | 346 |
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| frameborder | hide |
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| title | Visitor Directory User Example |
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| align | middle |
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| height | 618 |
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| longdesc | Visitor Directory User Example |
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Unit Example:
| Iframe |
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| allowfullscreen | true |
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/visitor_preview_unit.png |
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| width | 341 |
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| frameborder | hide |
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| title | Visitor Directory Unit Example |
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| align | middle |
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| height | 618 |
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| longdesc | Visitor Directory Unit Example |
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| recommendations |
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| recommendations |
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Intercom Virtual Directory QR Code Recommendations
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An example of a simple-to-use solution would be the Printable Signs - Surface Safe Adhesive | Avery stickers are available in many different shapes and sizes and can be printed from inkjet and laser printers. Avery provides simple-to-use printing templates allowing you to print the QR code image generated from Control Center the Alta Access system onto their stickers.
| Iframe |
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| allowfullscreen | true |
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| src | https://info.openpath.com/hubfs/Openpath/images/kustomer-articles/virtual_directory_scanning_qr_code.png |
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| width | 700 |
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| frameborder | hide |
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| title | Virtual directory scanning QR code |
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| align | middle |
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| height | 467 |
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| longdesc | Virtual Directory Scanning QR Code |
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