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  1. Go to https://control.openpath.com/login and log in. To access the European Control CenterAlta Access, please go to https://control.eu.openpath.com/login.

  2. Go to Administration > Account.

  3. Under Security Settings, click Change Settings.

  4. In the Suspend Idle Users Timeout Setting field, enter the number of days that a user is allowed to be idle before being suspended.

    1. Users with portal access will never be suspended.

  5. Click Save

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