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Avigilon Alta Channel Partners have can access to a special view in the Control Center Avigilon Alta Access called the Partner Center. This view lets you set up and manage customer accounts (also known as child orgs) and billing. 

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  1. Go to https://control.openpath.com/login and log in. To access the European Control CenterAlta Access, please go to https://control.eu.openpath.com/login.  

  2. Go to Partner Center > Manage Organizations.

  3. Click Add Org (+).

  4. Fill out Organization Information.

    1. Enter the Organization Name.

    2. Enter the Super Admin’s info.

      1. If the user belongs to another Openpath Avigilon Alta organization, you can select Add a user from an existing namespace. To learn more about namespaces, see What is a namespace?

  5. Under Hierarchy, your org is automatically assigned as the Parent Org.

  6. Under Billing:

    1. Billing The billing mode is automatically selected.

    2. Enter an Accounts Payable email for the person who should receive the monthly invoice.

    3. (Optional) Enter a Reference Number to include any additional information on the invoice.

    4. If required, enter the Physical Address of the customer

    Click Save
    1. customer's physical address.

  7. Click Save.

Q: What is Auto Assign Basic?

A: This feature will allow orgs to have up to 500 users without an entry license because it uses “Shared Zones” from another org. See What is Zone Sharing?

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Note: If you are setting up an org to ONLY use shared zones from another org (this means there will not be any entries or entry licenses), before you click Save, toggle the “Auto Assign Basic” box. This will automatically assign a 500-user basic license to the org.

Once created, you can purchase license packs. See How do I purchase Openpath Avigilon Alta software license packs?

For more information on changing currency types and deactivating accounts, refer to How to create and manage customer accounts in the Control CenterAlta Access.